Refund Policy
PhotoDesk Pro is bought through Google Play in the PhotoDesk Android app, as a one-time Lifetime purchase or a Monthly subscription. Google Play processes the payment, so refunds follow Google Play's refund process.
Requesting a refund from Google Play
Shortly after buying (Google Play currently allows this for about 48 hours), you can request a refund directly from Google Play: open your order history on play.google.com or in the Play Store app, find PhotoDesk, and choose Request a refund. Google Play reviews and processes these requests.
Requesting a refund from us
After that, or if Google Play cannot help, email info@photodesk2026.com with the Google account email you used and your Google Play order number (it starts with GPA.). Do not send card details. We consider every request, and approved refunds are issued through Google Play to your original payment method. Bank processing times vary.
Cancelling the Monthly subscription
The PhotoDesk Monthly subscription renews automatically every month until you cancel it. Cancel any time in Google Play under Payments & subscriptions, Subscriptions. Cancelling stops the next renewal; Pro stays active until the end of the period you already paid for, then PhotoDesk returns to the free version and keeps everything it has already analyzed. Cancelling does not refund past payments by itself; request a refund as described above. The Lifetime purchase is a one-time payment with nothing to cancel.
Access after a refund
A refunded purchase no longer unlocks PhotoDesk Pro on Android or Windows. The free PhotoDesk app keeps working, and a refund never deletes or affects your local photos.
Your rights
This policy does not limit mandatory consumer rights, including rights where software is faulty or not as described. These rights may apply beyond the periods described here.